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This course provides 11+ hours of expert instruction and proven methodologies to optimize workflows and business processes. This course was specifically created for Directors, Managers, IT, and Technical teams tasked with optimizing workflow.
The following sessions are included in this course:
- An up-to-date guide to SAP Business Workflow and its role within your SAP infrastructure
- The building blocks of SAP Business Workflow: Fundamentals and updates
- The surest path to a successful workflow: Proper planning of the business process
- When to use SAP-provided workflows and when to create your own
- Best practices and proven techniques for building and customizing your workflows
- Mastering the advanced functions of SAP Business Workflow
- Integrating workflows with email, mobile, and non-SAP systems
- When and how to empower end users with the Universal Worklist
- Workflow performance optimization, monitoring, troubleshooting, and daily administration
- Workflow metrics, measures, and audit rules
- Building your own business case for workflows
- Best practices, undocumented tips, and answers to your toughest questions
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